Privacy Policy

1. Introduction

This document outlines how Crimson Pine Games handles user data across all services. The policy applies to games, applications, software, products, features and services offered by the company.

If you have any questions regarding this Privacy Policy, contact us at privacy@crimsonpine.com.

This policy was last updated on May 24, 2018.

2. Who We Are

Crimson Pine Games operates as a software developer and publisher. The company acts as both data controller and processor, collecting information directly from users, automatically from devices, and through third-party sources like iTunes and Google Play.

3. What Information Is Being Collected

The company automatically collects various data categories:

• Advertisement-related data (when ads load, display, and rewards)
• Usage and interaction details (gameplay progress, session length, preferred settings)
• Device identifiers
• Social media interactions
• Location data (country and city)
• Hardware specifications (RAM, OS, device model, battery level)

The company does not collect payment information when users purchase through app stores. Third-party advertisers collect additional data as detailed in the Advertising section.

4. Why We Collect the Data

Data collection serves these purposes:

• Improving customer service
• Personalizing user experience
• Synchronizing game progress across devices
• Service management and feature provision
• Service development and security
• Market research and analytics
• Technical functionality assurance

5. What We Do With the Information We Collect

The company uses collected data to operate services effectively. It's necessary for us to use your information to identify when you use our Services. Usage patterns inform content recommendations, in-app offers, and gameplay adjustments.

The company performs testing to enhance gaming experiences and responds to user inquiries. Data gets analyzed anonymously for service improvements. Users may receive targeted offers based on activity patterns.

Notifications remind users of required actions, though they can disable these in settings. The company analyzes session data to optimize tutorials and overall player experience.

6. Who Will the Data We Collect Be Shared With

Data disclosure occurs when required by law or law enforcement. Third-party service providers process information on the company's behalf under contractual agreements and policy compliance. Service providers receive access as needed for contracted services, particularly for analytics.

A list of current data controllers and processors is available on our Third Party Data Controllers & Processors page.

7. How to Request Data Deletion

Users requesting data deletion should email privacy@crimsonpine.com. The company fulfills requests within 30 days. Users must provide their device identification number from settings or the loading screen.

8. Advertising

Advertising enables free service offerings. Ad networks and advertisers collect data including age, country, region, gender, device information, usage data, and performance metrics. Ad identifiers like Android Advertising ID and Apple's IDFA allow device recognition across platforms.

Ad networks use this information to: limit ad frequency, verify real devices, serve relevant advertisements, and market similar games. IP addresses help identify general geographic locations.

Advertising partners may combine collected data with information from other services to improve ad targeting. Their privacy policies govern their data practices. A complete list of advertising partners is available on our Third Party Data Controllers & Processors page.

9. For How Long Will We Retain Your Information

The company retains data while users access services. Retention duration depends on collection purposes and usage requirements, with longer periods permitted by applicable law.

10. Payment Information

Third-party payment processors (Apple, Google) collect billing information when users purchase virtual currency or items. This may include postal address and email. Crimson Pine Games does not store credit card numbers or financial information.

11. Security of Your Information

The company implements technical and organizational measures appropriate to processing risk levels. While precautions exist against security breaches, no transmission guarantees complete security. The company has legal obligations to notify users of breaches.

12. International Data Transfers

Personal information transfers to multiple countries for processing. US servers, Polish headquarters, and worldwide service providers mean information processing occurs internationally. However, appropriate safeguards ensure protection according to policy standards.

13. Your Data Protection Rights

European Economic Area users have specific data rights. They can access or request deletion by contacting privacy@crimsonpine.com within 30 days, providing device identification numbers. Consent withdrawal happens through settings but does not remove previously collected data.

Users can opt out of marketing communications via unsubscribe links or email. EEA users can lodge complaints with GIODO or their local supervisory authority. Profile removal occurs after six months of inactivity.

14. Further Information

Polish law governs this policy. Contact information: Zwyciestwa 10, Gliwice, 44-100, Poland, or privacy@crimsonpine.com.